CPE & Event Calendar

What really keeps clients loyal? (Hint: It’s not just technical expertise.)In today’s competitive market, client loyalty isn’t just about your firm’s knowledge or charm—it’s about high-level engagement and genuine connection. A strategic communication approach strengthens relationships, builds trust and reinforces your firm’s reputation.Join us for the Marketing Committee meeting on Tuesday, April 8, where Joe Kovacs, APR, founder and managing director of Kovacs Communications, will explore key strategies to enhance client loyalty. In this engaging session, he will take you beyond taxes and spreadsheets to uncover how client satisfaction check-ins, industry updates, crisis communication and ongoing marketing efforts can keep your firm top-of-mind.